Shipping policy
配送政策 / Shipping Policy
發貨地點及配送方式 / Dispatch and Carrier
所有訂單均由香港發貨，並由順豐速運配送。
All orders are dispatched from Hong Kong and delivered by SF Express.
訂單處理及送達時間 / Processing and Delivery Time
訂單於付款確認後24小時內發貨，包括星期六、星期日及香港公眾假期。發貨後預計於1–2個自然日內送達。送達時間為估計，並非保證。
Orders are dispatched within 24 hours after payment confirmation, including Saturdays, Sundays and Hong Kong public holidays. Estimated delivery is 1–2 calendar days after dispatch. Delivery times are estimates and are not guaranteed.
配送地區 / Delivery Area
我們配送至整個香港特別行政區，包括香港島、九龍、新界、偏遠地區及離島。目前不提供香港以外地區的配送服務。
We deliver throughout the Hong Kong Special Administrative Region, including Hong Kong Island, Kowloon, the New Territories, remote areas and outlying islands. Delivery outside Hong Kong is currently unavailable.
運費 / Shipping Fees
所有訂單均免運費。順豐配送產生的附加費，包括偏遠地區、離島、住宅及其他配送附加費，均由本店承擔。
All orders include free shipping. We cover SF Express delivery surcharges, including remote-area, outlying-island, residential and other delivery surcharges.
配送延誤 / Delivery Delays
惡劣天氣、公眾假期、物流營運安排或其他不可控情況可能導致配送延誤。如訂單延誤，請聯絡客服，我們會協助向順豐查詢及跟進，但無法保證指定送達日期。非因顧客地址錯誤而產生的額外配送費用，由本店承擔。
Delivery may be delayed by severe weather, public holidays, carrier operations or other circumstances beyond our control. Please contact customer service if your order is delayed. We will follow up with SF Express, but cannot guarantee a specific delivery date. We cover additional delivery charges not caused by an incorrect customer-provided address.
地址錯誤或修改 / Incorrect Addresses and Changes
顧客應提供正確、完整的收件人姓名、電話及地址。如需修改，請盡快聯絡客服。發貨前可協助修改；發貨後不能保證修改成功。因顧客提供錯誤地址而產生的重新配送費用，由顧客承擔。
Customers must provide a correct and complete recipient name, telephone number and delivery address. Please contact us promptly for changes. We can assist before dispatch; changes after dispatch cannot be guaranteed. Redelivery charges resulting from an incorrect customer-provided address are payable by the customer.
聯絡客服 / Customer Service
配送查詢請電郵至：hkniplux@gmail.com
For shipping enquiries, please email: hkniplux@gmail.com